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Quick Start Guide - riteMail for Palm Handhelds
 

What is riteMail?
New features in riteMail 2.0
Installing and Starting riteMail
riteMail Registration
riteMail Message Folders
Receiving Messages
Opening, Viewing and Saving Messages
Creating Messages
Responding to Messages
Sending Messages

riteMail Web Edition Quick Start Guide
riteMail for Pocket PC Quick Start Guide
riteMail for Windows Quick Start Guide

riteMail Registration

You receive handwritten messages to your Palm Handheld from one or  more of your corporate or personal mailboxes. You can download them on your Palm handheld either via Internet connection from your POP3 or IMAP server or by synchronizing your default desktop mail client with your Palm device using HotSync. Handwritten messages from your Palm Handheld can be sent via riteMail service and can also be sent through other mail systems. By communicating via riteMail service, you ensure that recipients are able to receive, view and respond to your letters on any connected and Java-enabled desktop computer without installing riteMail software. If you send handwritten messages through other mail systems, without using riteMail service, recipients of your handwritten messages will need to install riteMail software on their desktops to view and respond to them.

Sending handwritten messages via riteMail service

riteMail service delivers your handwritten letters to recipients, temporarily keeps copies of the letters on its secure servers, and renders them on desktops using Java-based riteMail client software, which is automatically downloaded to connected desktops. Handwritten letters will appear in the body of emails in Java-enabled email clients, and recipients can instantly respond to your letters in their own handwriting. 

In order to use riteMail service, you must be registered prior to sending your first handwritten letter. You also have to complete the User identity form on your Palm Handheld, located in the Options menu. If you do not have riteMail registration, we recommend you to register on the riteMail site during the installation and prior to completing the User identity form. You may already have the riteMail registration if you used riteMail Web Edition or if you downloaded riteMail for Palm Handhelds or riteMail for Pocket PC from the riteMail Web site or from partner sites in the past. 
[more on riteMail registration]

  • If you already have riteMail registration, please make sure that the Email Address on your Palm Handheld you enter when filling out your User identity form is one of your registered emails in your personal profile, kept with your riteMail account. 

Note. To add email addresses to your riteMail profile, use "Update my profile" link on the riteMail site


(for this User identity form to be valid, 
your Primary Email during your online riteMail registration should be smith@work.com)

  • If you start using riteMail without registration, or if you enter a non-registered Email Address in the User identity form, then, upon sending your first riteMail message, you will receive an email directing you to the riteMail Web site to complete your  registration. This email will arrive to the email address you have entered in your User identity form. In this case, you will have to re-send your first handwritten message, which you can locate in the Sent folder (see riteMail Message Folders)

Sending handwritten messages through other mail systems

To send handwritten letters without using riteMail service, you have to properly set up and configure riteMail's Delivery settings, as explained below.

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